Privacy Policy

1. Introduction

Armygateways ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and mobile applications.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Contact Information: Name, email address, phone number, mailing address
• Payment Information: Credit card details, billing address (processed securely through third-party providers)
• Identity Verification: Government-issued ID for security purposes
• Booking Preferences: Celebrity preferences, special requests, accessibility needs
• Communication Records: Messages, emails, and call logs related to our services

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, click patterns
• Location Data: General location information (with your consent)
• Cookies and Tracking: We use cookies to enhance your experience

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: Processing bookings, scheduling meetings, coordinating events
• Communication: Sending confirmations, updates, and customer support
• Payment Processing: Handling transactions and billing
• Security: Verifying identity and preventing fraud
• Improvement: Analyzing usage to improve our services
• Marketing: Sending promotional materials (with your consent)
• Legal Compliance: Meeting legal and regulatory requirements

4. Information Sharing and Disclosure

4.1 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4.2 Service Providers

We share information with trusted third-party service providers who assist us in:

• Payment processing
• Background checks and security verification
• Email and communication services
• Analytics and website optimization
• Customer support services

4.3 Celebrity Partners

We share necessary booking information with celebrity representatives and management teams to facilitate meet and greet sessions. This includes basic contact information and special requests.

4.4 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety
• Investigate potential violations of our terms

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption: All sensitive data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and updates
• Secure Facilities: Physical security measures for our offices and data centers
• Employee Training: Regular privacy and security training for all staff

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

7.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.

9. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Generally, we retain personal information for 7 years after your last interaction with us, unless a longer retention period is required by law.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and sending you an email notification.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@Armygateways.com
• Phone:+12298099474
• Address: Big Hit Music, 26 Ujeongguk-ro, Jung-gu, Seoul, South Korea.
• Data Protection Officer: dpo@Armygateways.com